The Conference Agenda
The full 2024 agenda
Times & sessions are preliminary and subject to change.
08:30
Doors Open & Networking
09:15
What's Happening Next in the Cleaning and Hygiene Sector?
Lorcan Mekitarian (Cleaning & Support Services Association (CSSA))
Lorcan Mekitarian, Chairman of the Cleaning & Hygiene Suppliers Association (CHSA) and Sales Director at Berry Bpi, will discuss the major trends shaping the cleaning and hygiene sector. These include sustainability initiatives, advancements in artificial intelligence, new distribution strategies, innovative product and packaging developments, data-driven efficiency improvements, and the importance of a trained workforce. His insights will highlight how CHSA members are responding to these challenges and driving innovation to meet the evolving needs of buyers and end users.
09:45
Is There Anywhere Left to Clean? – How the Decline in the High Street can Affect the Wider Supply Chain and Service Providers
Daniel Cross (Cleaning & Support Services Association (CSSA))
Daniel Cross will address the impact of the declining high street on the cleaning industry. With the fall of physical retail stores, service providers face fewer customers needing cleaning services. Cross will explore whether this trend is inevitable and how collaboration with other sectors like construction, developers, and end users can create opportunities for a more optimistic future.
10:15
The Power of Prompts – The Top 5 AI Prompts for PR & Marketing
Ceris Burns (Ceris Burns International)
Discover how AI can revolutionise your PR and marketing strategies in the cleaning and hygiene industry. This session demystifies AI, focusing on the top 5 AI prompts that can drive success. Learn how to harness AI's potential to simplify tasks, enhance customer engagement, and boost your brand's visibility. Whether you're new to AI or looking to integrate cutting-edge tools into your business, this talk will provide practical insights and actionable steps to start leveraging AI for improved PR and marketing outcomes.
10:50
Networking Break
11:20
Pests, and Signs to Look for in Premises
Natalie Bungay (British Pest Control Association (BPCA))
Natalie Bungay will provide an in-depth look at common pests found in premises, such as cockroaches, rodents, and stored product insects. She will discuss the signs to watch for and effective pest management strategies to ensure hygiene and safety.
11:50
Greenwashing - Evolving from Legislation into More Practical Greenwashing
Nick Winstone (Biovate Hygienics)
Nick Winstone will address the issue of greenwashing in the cleaning industry. He will discuss the evolution of regulations and practical approaches to achieving genuine sustainability, highlighting practices that are no longer acceptable and new, more effective methods.
12:20
Session TBC
Neil Spencer-Cook (British Institute of Cleaning Science (BICSc))
13:00
Lunch
14:00
Forging The Future - Career Paths in Cleaning
Lorraine Larman (Worshipful Company of Environmental Cleaners (WCEC))
Lorraine Larman will share her perspective on career development in the cleaning industry, emphasising the importance of training and nurturing new talent. She will discuss the role of organisations like the WCEC and BICSc in supporting career paths and promoting the cleaning industry as a viable professional option.
14:30
The Struggle of Reinventing Yourself in the Cleaning Sector
Jordan Hurley (Soap2o)
Jordan Hurley will share his entrepreneurial journey, from running a global WiFi company to founding a successful dispenser company. He will discuss the challenges of adapting to new industries, the importance of innovation, and the sustainable benefits of his products.
15:00
Networking Break
15:20
Empowering Women Leaders
Rojuette de Vries (UN Women, United Nations)
Rojuette de Vries will discuss her experiences in the financial sector and her role with UN Women. She will highlight the importance of female leadership, share her story, and provide insights on how to promote gender equality and empower women in the workplace.
16:00